Terms and Conditions

By accessing and using this website (www.sosanaturals.co.uk), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use this website.

1. USE OF WEBSITE

You are granted a limited, non-transferable license to access and use this website for personal, non-commercial purposes only. All content on this site is protected by applicable copyright and intellectual property laws.

2. DISCLAIMER

All materials on this site are provided "as is" without warranties of any kind. SOSA Naturals disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

3. TERMS OF SALE

By placing an order, you agree to the terms below:

Prices are subject to change without notice.

Customers are responsible for entering correct shipping information. SOSA Naturals is not liable for lost or delayed packages due to incorrect details.

We do not cover customs duties, taxes, or import fees.

4. DELIVERY

Orders are usually dispatched within 1-2 working days. Shipping confirmation will be emailed once the item is dispatched. We use trusted carriers like Royal Mail, Evri, or UPS. Delivery timelines may vary.

5. RETURNS & REFUNDS

Due to hygiene and quality standards, returns are only accepted if the item is defective or damaged. You must notify us within 14 days of receiving the item. Returned items must be unused and in original packaging. Return postage is the buyer’s responsibility unless the item is faulty.

6. SUBMITTING REVIEWS & CONTENT

You may submit reviews, comments, or photos if they meet our standards (no hate speech, illegal content, impersonation, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use and share it for marketing and commercial purposes.

7. SOCIAL MEDIA INTERACTION

By interacting with SOSA Naturals on social media, you agree to let us use any public content you tag us in for promotional purposes. Please contact us if you want us to stop using your content.

8. PAYMENT

We accept payments via PayPal, Klarna, Apple Pay, Visa, and other secure payment platforms. Klarna terms apply for their services and are accessible on their website.

9. LIMITATION OF LIABILITY

SOSA Naturals shall not be liable for any indirect or consequential loss or damage, including loss of data, revenue, or profit arising out of or in connection with the use of this website or products sold.

10. EXTERNAL LINKS

We may include links to third-party websites. We are not responsible for their content, privacy practices, or accuracy.

11. MODIFICATIONS

We reserve the right to change these terms at any time without notice. Continued use of the website after changes implies acceptance of the revised terms.

Contact Information
For any queries or concerns about our terms, please email us at:

info@sosanaturals.co.uk